In the life everyone is doing struggle and no one known where you have to face your fear. So, it’s no mean that you stop doing struggle in your life or finish the life.
What should be in the Organizational Behavior & Office Etiquette?
Organizational Behavior is a misnomer. It is not the study of how organizations behave, but rather the study of individual behavior in an organizational setting. This includes the study of how individuals behave alone, as well as how individuals behave in groups. Organizational behavior is a relatively new, interdisciplinary field of study. Although it draws most heavily from the psychological and sociological sciences, one of the main reasons for this interdisciplinary approach is because the field of organizational behavior involves multiple levels of analysis, which are necessary to understand behavior within organizations because people do not act in isolation. That is, workers influence their environment and are also influenced by their environment.
Every company also has an organizational culture that captures “the way things are” in the organization—shared knowledge about the values and beliefs that shape employee attitudes and behaviors. A number of important trends in the study of organizational behavior are the focus of research efforts. First, a variety of research studies have examined topics at the group level of analysis rather than exclusively at the individual level of analysis.
At the group level of analysis, organizational behavior involves the study of group dynamics, intra- and intergroup conflict and cohesion, leadership, power, norms, interpersonal communication, networks, and roles. At this level of analysis, organizational behavior draws upon the sociological and socio-psychological sciences. Integrative model also acknowledges that employees don’t work alone. Like the individual characteristics, these group mechanisms shape satisfaction, stress, motivation, trust, and learning.
Individuals learn through reinforcement, observation, and experience. Organization managers and leaders can harness the benefits of learning by using the method that works best for their organization and their employees. If satisfaction, stress, motivation, and so forth are key drivers of job performance and organizational commitment, it becomes important to understand what factors improve those individual mechanisms.
Individual characteristics & Outcomes
Two such factors reflect the characteristics of individual employees that Personality and cultural values reflect the various traits and tendencies that describe how people act. At the individual level of analysis, organizational behavior involves the study of learning, perception, creativity, motivation, personality, turnover, task, performance, cooperative behavior, deviant behavior, ethics, and cognition. Employee’s individual outcome through his Job performance & commitment towards work.
Etiquette in simpler words is defined as good behavior which distinguishes human beings from animals. Human Being is a social animal and it is really important for him to behave in an appropriate way. Etiquette refers to behaving in a socially responsible way & to guidelines which control the way a responsible individual should behave in the society.
Needs of Etiquette
- Etiquette makes you a cultured individual who leaves his mark wherever he goes.
- Etiquette teaches you the way to talk, walk and most importantly behave in the society.
- Etiquette is essential for an everlasting first impression. The way you interact with your superiors, parents, fellow workers, friends speak a lot about your personality and up- bringing.
- Etiquette enables the individuals to earn respect and appreciation in the society. No one would feel like talking to a person who does not know how to speak or behave in the society.
- Etiquette inculcates a feeling of trust and loyalty in the individuals. One becomes more responsible and mature. Etiquette helps individuals to value relationships.
Social etiquette is important for an individual as it teaches him how to behave in the society.
Respect your Co-workers
We should respect our co-workers in the organization, don’t create any kind of misconduct with anyone.
Do not interrupt your co-workers or gossip about them. Make sure to share credit when appropriate and compliment others for jobs well done.
Be polite and friendly
Greet co-workers; remember to say “please” and “thank you.”
Avoid distracting others
Keep volume on music and conversations low. Avoid the use of speaker phone.
Business Etiquette refers to how an individual should behave while he is at work. Each one needs to maintain the decorum of the organization.
Be neat and tidy
Keep your personal work space clean and neat at all times .
Wash room Etiquette
Wash room etiquette refers to the set of rules which an individual needs to follow while using office toilets. Make sure you leave the wash room clean and tidy for the other person.
Hand Shake Etiquette
Always push your hand in all the way to meet web-to-web, with your fingers together and your palm straight out and thumb up.
Never give a fingertip hold or short handshake, which is commonly just squeezing the other person’s hand short of meeting web-to-web.
before entering the office; make sure your clothes are neat, clean, & wrinkle-free.
Make sure that you are on time to work and to all meetings.
Meeting Etiquette refers to styles one need to adopt when you attending any meeting, seminar, presentation and so on. Listen to what the other person has to say.
Confirm your attendance as soon as possible.
Arrive on time in meeting.
Know what you are there to discuss, and have any questions or ideas that you may have thought of noted down so you will not forget them. Bring along a pen and notepad to make notes during the meeting when necessary. Be sure to bring any additional materials that you are expected to have.
Have cell phone turned off or set to silent mode
Do this before entering the meeting. Do not check your phone or messages until leaving the meeting. If you are expecting an urgent call, then set your phone to vibrate and excuse yourself from the meeting if the call comes in.
Avoid nervous habits such as tapping a pen on the table, making audible noises with your mouth, rustling papers or tapping your feet on the floor.
If it’s a sit-down meeting, you need to adjust your chair so that you’re at equal height with everyone else at the table.
When people speak in meetings they need to speak loudly enough so that everyone hears what they’re saying.
Telephone Etiquette refers the way you talk with clients or someone else on phone.
Always identify yourself at the onset of placing any call.
Be sensitive to how loudly you may be speaking. Do you notice that people down the hall comment on your conversations? That might indicate your voice is too loud. Consider closing your office door and lowering your voice whenever speaking in person or on the telephone.
Don’t use speaker phone
In office avoid the phone on loud speaker, it will definitely disturb your colleagues.
Speak politely whenever you talk to any client or on any business call.